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Acceptable Use Policy

GVEC.net, Inc. was founded based on the goal of providing affordable, reliable and fast access to the Internet for all of its customers in south central Texas. Since its beginning, GVEC.net has attempted to accomplish this goal by continually investing in the latest technology and telecommunications infrastructure, maintaining a customer-to-modem ratio at a level that minimizes busy signals for our dial-up customers, and monitoring and maintaining our high-speed Internet systems to make certain that we are proving quality service for our broadband customers.

In addition to investing in new technology, additional phone lines, and additional high-speed equipment, GVEC.net is asking that its customers also be courteous users of the Internet access system. By being courteous users, GVEC.net, Inc. can better insure that all customers have equal access to the Internet and all of its resources. For our dial-up customers, this courteousness includes disconnecting from the system when you are not actively using it, limiting concurrent sessions to one per user name, appropriately using e-mail, and not posting inappropriate or disruptive information on web pages. For our high-speed customers, this courteousness means using the system in a manner that complies with the plan you are on.

Unlimited Dial-Up Access vs. Dedicated Dial-Up Access

As part of GVEC.net?s service, it provides unlimited access to the Internet and e-mail. The phrase ?unlimited access? is intended to mean access to the Internet and all of its resources whenever a user is actually present at his or her computer or Web TV and accessing information. Unlimited access does not include a dedicated connection to one of GVEC.net?s modems. Dedicated access is defined as access to the Internet and all of its resources on a continuous basis whether or not the user is actually present at his or her computer or Web TV.

Because GVEC.net does not know whether a user is ?physically? at his or her computer or Web TV, it will adopt a policy defining dedicated access as the use by an account for more than eight consecutive hours a day. If an account uses the Internet for more than eight consecutive hours a day, such account will be asked to upgrade to a dedicated dial-up account. A user who intentionally misuses the system in an attempt to avoid the intent of this policy may be disconnected.

Concurrent Dial-Up Sessions

All dial-up accounts provided by GVEC.net are single user accounts. This means that only one user name and password is given per account. GVEC.net is aware that customers may have more than one computer set-up with the same user name and password. However, only one of these computers should be connected at a time. If GVEC.net determines that a user name is being used concurrently on a routine basis, it will contact the customer to determine if he or she would like to add an additional account or refrain from using the user name at the same time.

Compliance with Appropriate High-Speed Plan

GVEC.net maintains its high-speed network based on expected use under our existing rate plans. If at any time it is determined that an individual?s usage of bandwidth is beyond what is expected, we reserve the right to upgrade you to a plan that more accurately reflects your usage, or refuse service.

Inappropriate Use of Email

The following are considered to be inappropriate email uses and may subject a user to termination:

1. Using GVEC.net?s mail servers to send bulk e-mail.
2. Repeatedly sending someone email with the intent of overloading his or her account.
3. The distribution of chain letters.
4. The dissemination of any illegal material.

Web Page Content

If a user?s web page housed on GVEC.net?s web server is deemed to be inappropriate or disruptive by GVEC.net, access to such page may be suspended until the user removes or changes the page.

Policy Updates

GVEC.net has adopted this acceptable use policy in an effort to establish reasonable standards for the use of its service. These standards are typical among Internet Service Providers and are put in place by GVEC.net for the mutual benefit of its customers. This policy may be updated from time to time to reflect changes in the operations of GVEC.net, Inc. or the Internet. Please check back on occasion to determine if there have been changes to this policy.